Caliburn prides itself on the quality of its products, if you find that you are not satisfied with an item purchased through, simply return it to us within 14 days and we will happily provide an exchange, credit or refund.

Items must be returned in their original condition:

  • with no signs of wear
  • with all swing tags & labels intact & attached
  • having not been altered, damaged or washed

Please email to request a Returns Authorisation number, complete the Returns Form and return via registered post (preferably). Original shipping charges are non-refundable and costs for returned products are the responsibility of the purchaser. Caliburn cannot accept liability for returned goods sent by unregistered post. Missing, damaged and delayed return products remain the responsibility of the purchaser until received by Caliburn. Shipping costs will be refunded if the product is deemed to be faulty.